Guest Terms & Conditions

Welcome to F3TCH, a guest communication platform for restaurants and hotels. By using our app or SMS services, you agree to these Terms of Service.

1. Services

F3TCH provides communication tools, including SMS and voice calls, for hotel guests to interact with hotel staff during their stay. You may receive SMS for app downloads, stay updates, or reservations.

2. User Responsibilities

• Provide accurate information (e.g., mobile phone number, name).
• Use services lawfully, avoiding spam or unauthorized access.
• SMS consent is voluntary and not a condition of purchase.

3. SMS Communication

• Msg & data rates may apply. Message frequency varies.
• Reply STOP to opt out, HELP for support.
• See our Privacy Policy for full details.

4. Limitation of Liability

F3TCH is not liable for service interruptions or data loss.

5. Changes to These Terms

We may update these terms from time to time. Continued use of the Service constitutes your acceptance of any updated terms.